Transform Customer Experience with Intelligent, Human-Like Interaction
SARA – Your AI-Powered Digital Concierge
RIYA is an AI-powered digital concierge designed to welcome, guide and assist customers across kiosks, retail stores, airports, hospitals, hotels, malls and enterprise environments.
From answering questions and providing information to guiding customers and assisting with everyday tasks, RIYA brings intelligent, real-time assistance to your physical spaces — available 24/7.
What is RIYA?
RIYA is a next-generation AI concierge that combines conversational AI, voice interaction and a human-like digital avatar to create more engaging customer experiences.
Human-like Interection
Real-Time Assistance
Multi-language Support
24/7
Availability
What Can RIYA Do?
Welcome & Greet
Create a welcoming experience by greeting visitors and helping them understand available services, facilities and information.
Product Discovery
Help customers discover products, services, offers and relevant information based on their requirements.
Navigation & Wayfinding
Guide visitors to stores, counters, departments, facilities, gates and other destinations.
Answer Customer Queries
Provide instant answers to frequently asked questions and assist customers with general information.
Booking & Registration
Assist customers with appointments, registrations, bookings and other digital processes.
Payment Assistance
Guide customers through payment-related processes and help them understand the next steps.
Airport Information
Provide information about flights, gates, lounges, facilities, services and airport navigation.
Healthcare Assistance
Help visitors find departments, doctors, services, counters and other important hospital information.
Where Can RIYA Be Used?
Retail
Airports
Hospitals
Hotels & Hospitality
QSR & Restaurants
Malls
Corporate Offices
Government & Public Services
RIYA on Different Hardware
Self-Service Kiosks
Touchscreen Displays
Digital Signage
LED Video Walls
Reception Displays
Tabletop Kiosks
How RIYA Works
1. Customer Asks
Customer asks a
question or makes
a request.
2. RIYA Understands
RIYA understands
the intent using AI
& NLP.
3. AI Processes
Information is
processed in real-time
using AI models.
4. RIYA Responds
RIYA provides accurate
and helpful response
instantly.
5. Task Completed
Customer gets the
information or completes
the task seamlessly.
Key Features
- AI-Powered Conversations
- Multi-Language Interaction
- Voice Recognition
- Text-to-Speech
- Customizable Avatar
- Brand Customization
- Real-Time Information
- API & System Integration
- Analytics & Reporting
- Cloud-Based Management
Why Businesses Choose RIYA
Reduce Waiting Time
Provide instant assistance and reduce dependency on staff for repetitive customer queries.
Improve Customer Experience
Deliver a consistent, engaging and personalized experience across customer touchpoints.
24/7 Assistance
RIYA can provide customer assistance throughout the day without being limited by operating shifts.
Reduce Repetitive Staff Work
Automate routine information requests and allow employees to focus on higher-value activities.
Increase Customer Engagement
Create interactive experiences that encourage customers to explore products, services and information.
Key Features
- AI-Powered Conversations
- Multi-Language Interaction
- Voice Recognition
- Text-to-Speech
- Customizable Avatar
- Brand Customization
- Real-Time Information
- API & System Integration
- Analytics & Reporting
- Cloud-Based Management
Ready to Create a Smarter Customer Experience?
Deploy RIYA across kiosks, digital displays and customer-facing environments to deliver intelligent assistance, better engagement and a more connected customer experience.