Industries  /  Healthcare

— Digitos Health · Smart Patient Experience

Less waiting room.

More care.

Patient check-in kiosks, queue management, wayfinding and
AI assistants that cut OPD waiting, free your front desk, and integrate
with your HIS
 — designed and manufactured in-house by Digitos.

 

The Modern Airport Challenge

The patient's day starts in a
queue

Before a patient sees a doctor, they’ve waited to register, waited to pay, and tried to

find the right department. Every minute lost erodes the experience and the front desk.

 
Long Quea

— 01

Long OPD registration queues

Manual front-desk registration is the first
and worst bottleneck.

— 02

Paperwork & data errors

Handwritten intake means mistakes that follow the patient through the visit.

Patient lost building

— 03

Patients lost in the building

Multi-floor hospitals confuse patients and pull staff off their work to guide them.

Billing & Payment

— 04

Billing & payment lines

A second queue at the cash counter on the way
out.

Lounge Brier

— 05

Language barriers

Diverse patients need guidance in the language they actually speak.

No patient folow data

— 06

No patient-flow data

Management can’t see where the bottlenecks are forming in real time.

The Modern Airport Challenge

The patient's day starts in a
queue

Before a patient sees a doctor, they’ve waited to register, waited to pay, and tried to

find the right department. Every minute lost erodes the experience and the front desk.

 

Arrival

Patient Check-in & Self-Registration

Patients register, confirm appointments and update details themselves — no front-desk queue.

token & quea managment

Flow

Token & Queue Management

Automated tokens and live OPD queue displays keep waiting areas calm and orderly.

Bill management

Payments

Self Bill-Payment Kiosk

Pay consultation and lab fees by UPI, card or wallet — clears the cash-counter line.

way finding kiosks

Navigation

Wayfinding Kiosk

Interactive maps guide patients to the right department, floor and doctor.

Report Kiosks

Reports

Report & Pharmacy Collection

Self-service report printing and collection-token issuance for labs and pharmacy.

patient Kiosks

Quality

Patient Feedback Kiosk

Capture satisfaction at the point of care — NABH-ready quality data, in real time.

– What Digitos Can Do

Beyond kiosks — the connected
hospital

The kiosks are the front door. Behind them, Digitos builds the full digital layer of
a modern hospital.

Virtual Kiosk
AI · Riya

AI Patient Assistant

Riya, our human-like AI avatar, as a multilingual greeter — answers queries, guides registration and gives directions, 24/7.

Digital LED
Displays

Digital Signage & LED Walls

Department displays, doctor availability boards, token screens and health-awareness content across the facility.

Integration

HIS / HMS Integration

Kiosks and displays connect to your existing hospital information system — one source of truth, no double entry.

Intelligence

Patient-Flow Analytics

Live dashboards on footfall, wait times and bottlenecks so management can act on data, not anecdotes.

Software

Cloud Management & CMS

Update content, menus and token logic across every screen and kiosk from one cloud dashboard.

Build

Design, Build & Install

From reception fitout to deployment, maintenance and AMC — one partner for the whole rollout.

– What Digitos Can Do

Beyond kiosks — the connected
hospital

The kiosks are the front door. Behind them, Digitos builds the full digital layer of
a modern hospital.

Shorter registration queues

Patients self-register the moment they arrive.

Front desk freed for care

Staff move from data entry to actually helping patients.

Fewer data-entry errors

Patients enter their own details, validated against the HIS.

Faster billing & collection

Self-payment clears the second queue on the way out.

Higher patient satisfaction

Less waiting and clearer navigation, captured as NABH-ready feedback.

Visibility for management

Real-time patient-flow data instead of end-of-day guesswork.

– What Digitos Can Do

A calmer lobby and a freer front
desk

The kiosks are the front door. Behind them, Digitos builds the full digital layer of
a modern hospital.

Multispecialty Hospitals

Streamline patient journeys
across
all departments

Clinics & Polyclinics

Compact solutions for high-efficiency operations

Diagnostic Labs

Faster check-ins and result collection made simple.

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Dental & Eye-Care Chains

Specilized flows for faster, better patient care

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Government Hospitals

Improve access and reduce queues for all

Day-Care Centres

Manage appointments and visits with ease.

Pharmacy Chains

Faster token and billing for smoother customer experience

Medical Colleges

Streamline student, staff and patient management

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Maternity & Women Care

Dedicated solution for a smoother experience.

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Home Healthcare Support

Digital tools that extend care beyond the hospital.

– Why Digitos Health

Made for Indian healthcare,

end to end

In-house manufacturing — quality and customization control

Integrates with your existing HIS / HMS

Secure handling of patient data

Secure handling of patient data

Pan-India deployment & AMC support

NABH-ready feedback & quality capture

Hardware + software from one partner

Scalable from a single clinic to a hospital chain

Before You Ask

Questions hospitals ask

Yes. The kiosks and displays integrate with your hospital information system so patient data flows both ways — no parallel records, no double entry.
 
Patient data is handled securely and stays within your systems. We work with your IT and compliance teams on data flow during deployment.
 
Yes. The interface and the Riya AI assistant support multiple languages so patients self-serve comfortably.
 
Yes. Begin with check-in kiosks at one location and expand to queue, payment, wayfinding and analytics across a chain — same platform throughout.
 

Give patients their time back.

Book a demo and walk the full guest journey — arrival to checkout — running on Digitos.